Before You Get Started
At this time Depop must be connected in the web version of Foxtail: https://web.foxtail.ai/app/account/marketplace-connections
Browsers
When using Foxtail in the browser, you must use Google Chrome with the Foxtail extension to connect your markets. This is essential for full functionality.
eBay Listings
When an eBay listing is imported or created using Foxtail, that listing can only be managed in the Foxtail app and/or eBay's seller portal in the browser. eBay listings created with Foxtail cannot be managed in the eBay app.
Connecting A Marketplace
Go to the Accounts tab by clicking on the Settings icon. Select Manage marketplace connections.
Click on a marketplace you would like to connect to your account.
A window will open, prompting you to log into your account.
After connecting your account, you can continue connecting more markets or return home.
Notes & Troubleshooting:
Each marketplace has its own set of requirements for connection. You can learn more in the article: Marketplace Setup and Requirements.
Currently, only eBay supports login using Google, Apple or Facebook authentication. All other marketplaces require you to login with a username and password. Creating a password will not affect your ability to use Google, Facebook, or Apple authentication outside of Foxtail. To learn more, check out this article: Do I need a username and password to connect?
For troubleshooting and marketplace requirements, visit this article: Marketplace Setup and Requirements.
Disconnecting your account
You can disconnect your marketplace account at any time by hitting the three dots beside the platform.
From the pop-up menu, choose Sign out.
Once you've signed out, you are free to connect a different account, or reconnect the same account.
What's the Expected Time for Connecting a Market?
Connecting a market typically requires a few minutes, but in some cases can take up to 10 minutes.
Need Help?
If you have any questions you can reach our Support team in the app or by emailing [email protected]