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Marketplace Setup and Requirements
Marketplace Setup and Requirements

Details for linking your Depop, eBay, Etsy, Facebook, and Mercari marketplaces

Updated over 5 months ago

Marketplace Setup and Requirements

Some details are required before you can successfully link certain marketplaces to your Foxtail account. This article explains what is necessary.

General Setup

The Foxtail app will show the warning “Setup required” if you need to add details to a marketplace prior to linking.

If you try to link an account before entering all the required details you will see the following error message:

Error: We have detected your account is not properly setup for listing.

Error: We have detected your account is not properly setup for listing

Once you add the necessary account details to a marketplace, you will be able to link that account to Foxtail. Read below to learn about the requirements for linking your accounts.

Depop

Requirements list:

Create a Selling Hub Account

To link your Depop account to Foxtail, you will need a Selling Hub account. Begin by going to Depop and choose Sell now.

Follow the Depop onboarding flow. Depop will guide you through creating your first listing in their onboarding process as a part of the Selling Hub account setup. You can choose to create a real listing or one you delete later in order to list everything with Foxtail.

Saved Shipping Address

You must have a saved Shipping Address on file to connect. To check, log into Depop on the Depop app or browser. Tap "Sell Now, and scroll down to the Shipping area to see if something is populated under "Select an address." If you, you should have not trouble connecting.

eBay

Requirements list:

  • Inventory Location

  • New Shipping Profile

What to know before you get started

Any eBay listings created with Foxtail can only be managed in the Foxtail app and/or eBay's seller portal in the browser.

Listings created in Foxtail cannot be managed in the eBay app.

Inventory Location

After connecting your eBay account, you will be prompted to enter an inventory location. This location is the physical address of your inventory and is used by eBay to calculate shipping.

New Shipping Profile

When connecting to eBay, a new shipping policy is automatically created for use with the Foxtail app. Double-check this policy to make sure you are satisfied with the default options, or choose your own policy. You can learn more about adjusting eBay's business and shipping policies in this article.

Etsy

Requirements list:

Seller Account + listed item

To link your Etsy account to Foxtail, you will need a seller account and at least one listed item.

Begin by creating an Esty seller account on their website and follow their onboarding flow. Etsy will guide you through creating your first listing in their onboarding process as a part of seller account setup. You can choose to create a real listing or one you delete later in order to list everything with Foxtail.

Shipping Profile

Once your Etsy profile has been created, head to:

Account Settings → Settings → Shipping Settings → Create Profile

Create at least one shipping profile to enable a Foxtail connection.

Facebook Marketplace

Requirements list:

  • Verify your login through Facebook

  • Confirm Identity

  • Set Shipping Profile

Verify your login through Facebook

To connect your Foxtail account with Facebook, begin by entering your Facebook username and password through the Foxtail app, under Manage Marketplace Connections. After entering your username and password, head to the notification tab of your Facebook app to confirm your login.

Facebook will prompt you to verify the connection. Tap "This Was Me," then return to the Foxtail app.

Confirm Identity

To sell on Facebook Marketplace, Facebook will first require you to provide your legal name, date of birth, address, banking information, as well as personal identification. Head to Facebook Marketplace and begin creating a listing. Facebook will guide you through entering any required personal information.

Set Shipping Preferences

Before you can connect Facebook to Foxtail, you will need to set your Shipping Preferences. To do so, head to Facebook Marketplace, tap Selling, choose Shipping Orders, and follow any prompts for setting or confirming your shipping address.

Mercari

Requirements list:

Seller Account + listed item

To link your Mercari account to Foxtail you will need a seller account. Head to the sign up link on their website and follow their onboarding flow. They will guide you through posting your first item to ensure your account is set up properly.

mercari account setup

Address on file

Once your Mercari seller account profile has been created, head to:

Profile → Settings → My addresses.

Add at least one address to enable linking to Foxtail.

Credit Card Payment Method

A saved credit card payment method is also required before you can link Mercari to Foxtail. Alternative methods like Apple Pay or Venmo will not work here. You can update your payment methods to add a credit card by going to:

Profile → Settings → My payment methods

Be sure to link at least one credit card:

Identity Verification (luxury goods)

If you would like to sell items over $2,000 and certain luxury goods requiring Mercari authentication, log into the Mercari app and follow their process for verifying your identity. You can read more about Mercari's authentication process here.

Poshmark

Requirements list:

  • Apple auth or Username and Password

To link your Poshmark account to Foxtail, you have two options:

  • Apple Authentication: Use your Apple ID for to connect through Foxtail.

  • Username and Password: If you don't have a password for your Poshmark account because you usually sign in with Google or Facebook, you can create one. Check out this guide on Creating a password for your Poshmark account.

Need Help?

If you have any questions you can reach our Support team in the app or by emailing [email protected]

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