Welcome to Foxtail! This article will review how to create, edit, and delete listings using the Foxtail app. You can choose between creating your listing manually or using AI to speed up the process.

Begin by visiting the Listings tab in Foxtail. Click the plus sign in the upper right-hand corner to begin.

Choose Create listing.

On the first page of listing creation, select the desired marketplace(s) where you would like to post your item(s):

If you do not see the marketplace(s) where you would like to post, you will need to connect your marketplace account. To do so, visit our article Connecting Your Marketplace Accounts.

You can add and edit photos in Foxtail. Begin by clicking the Add Photos button.

Foxtail users can upload up to 24 photos per listing. However, it's important to note that each marketplace comes with its own photo upload limitations. If you exceed these limits, only the allowed number of photos will be displayed on the platform. To learn more about photo limitations for each marketplace, please consult our article: How Many Photos Can I Upload?

Select photos to add to your listing. When ready, click the Add button to upload these photos to Foxtail.

You can select which of your photos will be the covershot. A covershot is the primary image that represents the item being sold. It is the first and most prominent photo that potential buyers see when they view your listing.

To edit photos, simply click on the photo itself. You can crop, resize, tilt, and rotate photos along with applying a variety of filters. When you are happy with your image, click the yellow checkmark in the upper right-hand corner to continue.

Next, fill in your item's price, quantity, and title. You can choose to save a draft of your listing at any time. Choose Continue to move on to the Marketplace-specific criteria for your post.

You can autofill marketplace information using AI or enter details manually. See below for instructions for each.

When choosing autofill, Foxtail's AI will generate marketplace-specific criteria for each platform such as your item's category, weight, color, and condition. A description and tags for your item will also be generated.

Keep in mind that AI-generated content may not always be perfect, so we encourage users to review before publishing.

When your listing is ready, choose Post to publish your listing on the marketplaces of your choice.

On the second page of listing creation, fill in marketplace-specific criteria for each platform where you want to post your listing. Each marketplace is different and may require information like your item's category, weight, color, and condition.

The Additional Info section contains your Description and Tags.

You can create a description for your item manually, using AI-generated content, or a combination of both. Keep in mind that AI-generated content may not always be perfect, so we encourage users to review it. You can manually edit all AI-generated content, or hit the Clear button to start over.

Please note: descriptions must be a minimum of 5 words.

You can create tags for your posting manually, using AI-generated content, or both. To manually create or change tags, click the right arrow button.

After adding any tags manually, be sure to hit the return key to finish creating your new tag.

You can choose to save a draft of your listing at any time. Otherwise, choose Post to publish your listing on the marketplaces of your choice.

Any eBay listings created with Foxtail can only be managed in the Foxtail app and/or eBay's seller portal in the browser.

Listings created using Foxtail can no longer be managed in the eBay app.

If you edit an eBay listing created with Foxtail to include eBay's Offer to Buyers feature, subsequent edits to that listing must be made directly from eBay in the browser.

Foxtail can not support modifications to any eBay listings with this feature enabled.

Setting default shipping policies on eBay

When you create a listing on eBay, Foxtail will create some default shipping profiles for you. You can use these or chose your own by using the optional field called "Shipping Policy" in the eBay section of the listing form.

If you have not already set up an eBay policy for shipping, you can do so in eBay's SellerHub under "Business Policies." The link will be something like: https://www.bizpolicy.ebay.com/businesspolicy/manage. You are able to create as many different shipping policies as you see fit, and sync them in Foxtail to choose whichever ones you want to use.

When you create a listing on eBay, Foxtail will create a default return profile. You can edit this policy in eBay's SellerHub under "Business Policies." The link will be something like: https://www.bizpolicy.ebay.com/businesspolicy/manage.

For example: if you edit your policy to specify "no returns." This will set "no returns" as the default for your Foxtail posts.

You can edit an active listing at any time.

If you want to crosslist multiple posts to new marketplaces, check our our article on the Bulk Crosslisting tool.

To edit a single listing, simply tap on the three dots by the listing you'd like to edit.

Choose the Edit active listing option to proceed.

After you make changes, tap the Update button, and your changes will migrate to the marketplace.

You can delete an active listing at any time. Tap on the three dots by the listing you'd like to delete.

Choose the Delete option to proceed.

Deleted listings will move from Foxtail's Active tab, to the Deleted tab.

You can recreate a deleted post by tapping the three dots by the listing, then choosing Copy as New.

If you have any questions you can reach our Support team in the app or by emailing [email protected]