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Visit the article: I forgot to cancel my subscription.
Want to downgrade your plan instead?
Check out our article: How do I change my subscription plan?
What happens when I cancel?
When you cancel your Foxtail subscription or free trial:
Listing Removal: Listings created using Foxtail will be removed from the marketplaces where they were listed. This ensures that your inventory is no longer for sale on those platforms.
Deactivation: Your Foxtail account will be deactivated, and you’ll lose access to all app features and tools.
Transition Period: There may be a brief period (up to a few hours) during which your listings are removed from various marketplaces.
Cancelling Your Subscription
Follow the instructions based on where you originally subscribed:
If you signed up on iOS or Android after November 2024, follow the Browser/Desktop (Stripe) instructions below.
Browser/Desktop (Stripe)
If you signed up for a paid package on Foxtail web, your account is managed through Stripe.
In the browser, go to Settings, Subscription, and tap View your billing dashboard.
2. In the Billing Dashboard, choose Cancel subscription.
3. Confirm your selection.
iOS
If you signed up on iOS after November 2024, follow the Browser/Desktop (Stripe) instructions above.
If you signed up on iOS before November 2024:
Open your device's Settings app:
2. Tap your name:
3. Choose Subscriptions:
4. Tap your Foxtail subscription:
5. Tap Cancel Subscription:
If you are unable to find your subscription, please reach out to Apple Support for help.
To delete your account, visit our article How do I delete my account?
Android
If you signed up on Android device after November 2024, follow the Browser/Desktop (Stripe) instructions above.
If you signed up on Android before November 2024:
Open the Google Play app on your device:
2. Tap your Profile in the upper right-hand corner:
3. Select Payments & Subscriptions:
4. Tap Subscriptions.
5. Tap your Foxtail subscription and choose Cancel:
If you are unable to find your subscription, please reach out to Google Support.
How do I delete my account?
To delete your account, visit our article How do I delete my account?
Need Help?
If you have any questions about the cancellation process or need further assistance, our Support Team is here to help. You can reach out to us through the in-app chat or via email at [email protected].